We're Hiring: Travel Trade Account Manager

A unique opportunity has arisen for a talented and ambitious individual to join our team, where you'll be managing several exciting destination accounts and playing a key role in helping shape the future of the business. If you work in travel, have a passion for sales and marketing and a creative yet competitive spirit, then read on, because this might just be for you.

About Us

Rocket is a boutique agency specialising in destination representation in the UK & Ireland. Founded in 2021, the agency has grown consistently year after year and now represents an inspiring collection of iconic hotels and destinations in Western USA. With a reputation built on long-standing relationships and expert product knowledge, Rocket has quickly become one of the most trusted agencies in its sector and we’re eyeing further growth this year.   

We’re a small but ambitious team that punches well above its weight, working closely with some of the most respected tourism brands in the U.S. sector. Everyone at Rocket has a voice, contributes ideas and plays an active role in shaping the agency’s future growth. This is an exciting opportunity for someone who wants genuine responsibility, visibility and the chance to grow within an ambitious and evolving agency.

About the role

We are looking for an ambitious and talented self-starter to join our trade-facing account team. Working remotely and reporting directly into the agency’s leadership team, the successful applicant will play a pivotal role in managing a cluster of high-profile destination clients across the UK & Irish markets. As such, you will need to be a confident communicator, a skilled networker, have a good eye for an opportunity and be able to strategically manage multiple tasks and projects simultaneously.  

The role would suit someone who enjoys building relationships, spotting opportunities before others do and bringing fresh ideas to the table. You’ll also need to be comfortable working independently and excited by the fast-moving nature of a growing agency environment. Alongside account management, the role offers the opportunity to help shape strategy, contribute to new business conversations and play an active role in the continued growth of the agency.

Key Responsibilities

Account Management

• Manage a portfolio of international destination clients in the UK & Irish market

• Develop and manage annual sales and marketing plans aligned with client objectives

• Act as a key contact for clients, providing regular reporting and strategic direction

• Monitor market trends, competitor activity and in-market industry developments

• Identify opportunities and proactively contribute ideas to support client growth and visibility

Product Development

• Conduct and deliver in-depth tour operator product audits annually

• Identify and capitalise on opportunities for product development

• Be the champion for new ground product and experiences

• Work closely with partners to increase product visibility and drive commercial growth

Trade Sales & Business Development

• Build and maintain relationships with receptives, tour ops, agents and key stakeholders

• Identify new business opportunities and partnerships to help drive room night growth

• Conduct sales calls, virtual presentations, webinars and in-person training sessions

• Negotiate coop marketing opportunities and tactical campaigns with trade partners

• Represent clients and the agency at industry events, networking functions and trade shows

Events

• Coordinate FAM trips, trade events and educational programs

• Leverage airline and industry relationships to support FAM logistics and partnerships

• Work with trade partners to Identify and recruit attendees for FAMS and events

• Host FAMS and manage any pre and post communication and follow-ups

• Create engaging and memorable industry experiences that strengthen client relationships

About You

Essential Experience

• Minimum 2-3 years’ experience in trade sales, destination marketing or hospitality sales

• Strong understanding of the UK & Irish outbound travel trade landscape

• Experience managing multiple accounts and client expectations simultaneously

• Proven ability to build relationships and deliver commercial or engagement results

Skills & Competencies

• Excellent communication and presentation skills

• Highly organised with strong project management ability

• Confident networking and relationship-building skills

• Strong written reporting and creative writing skills

• Self-motivated and comfortable working independently within a remote team

• A creative thinker who enjoys bringing new ideas and energy to projects

Desirable

• Experience representing luxury travel brands or destinations

• Previous experience working within a representation agency

• Existing relationships within the UK & Irish travel trade community

• Experience hosting events, FAM trips or industry activations

Travel Requirements

• Willingness to travel internationally, particularly to the U.S.

• Flexibility to work occasional evenings or weekends during events and sales missions/FAMS

What You Can Expect

• Competitive salary plus discretionary bonus

• Flexible remote working environment

• Two co-working days per month from a Central London location

• International travel opportunities

• Your birthday off

• Summer hours scheme

• Cycle to work scheme

• Electric vehicle scheme

• Opportunity to work with some of the most exciting destinations in the U.S. market

• Direct exposure to senior leadership and strategic planning

• A collaborative environment where ideas are encouraged and everyone contributes

• The opportunity to grow with an ambitious and fast-evolving agency

To apply, please send your CV and a covering letter to us at info@rocketlondon.co.uk